We strive to maintain excellent customer service and satisfaction, including a guarantee of every item as it's described on our Web sites. You're eligible for a refund within 30 days if you're dissatisfied with your purchase due to an error on the our's part or if the item doesn't arrive.
Please see below for information on how to initiate a return .
1. Incorrect Item/Not As Described/Damaged
You're eligible for a full refund of the purchase price, including original shipping costs, if your return is the result of an error on the our's part. If you receive the incorrect item or if it arrives damaged, you'll also be refunded return shipping equal to the original charge. To receive a refund, you must return your item within 30 days of the estimated delivery date and in the same condition you received it in.
2. Item Did Not Arrive
You're eligible for a full refund of the purchase price, including shipping costs, if your item hasn't arrived 8 days past the estimated delivery date, up until 30 days past.
How to Initiate a Return:
Find out the Help & Support link bottom of our website and initiate your return request by filling the prescribed form.
Return shipping is calculated as equal to original shipping costs.